Highlights
The Avanan solution has always offered more security than competing products.
But can you get more security for less money? The COVID-19 crisis has reminded us that both budgets and staffing needs may change suddenly and unpredictably. Some of our customers have had to hire additional employees and contractors to respond to the crisis; others have entire departments at a standstill. University student accounts have gone idle and some accounts are no longer needed. We are responding to the crisis with a more flexible and responsive billing plan.
Introducing Usage-based Billing. Avanan is introducing a new option for customers—to pay for their email security the same way they pay for their electric bill, paying only for what they use. We hope to lead the security world away from expensive and inflexible contracts that might last two or three years. Because Avanan is designed to integrate and protect cloud services that already offer usage-based billing, it seems natural to bill in exactly the same way, adapting easily, and automatically, to changes in your business.
The system reduces costs in two ways:
Usage-Based Billing
Every night, our system will count the number of active accounts and only charge the pro-rated cost of those users (i.e the daily cost per user is the annual price divided by 365).
Customizable Protection Levels
You can reduce costs by customizing the protection for different groups within your organization. For example, a university may choose to secure only staff and faculty and exclude students, or an enterprise may not need to secure some departments or contractor accounts. Avanan allows you to define a subset of users that will receive the protection, and pay only for that group.
Monthly, Credit-Card Based Billing
The most popular option is automated credit card billing. Avanan will send a monthly invoice with the itemized usage and bill your credit card. Everything is automatic so you don’t need to make any changes as you add accounts or change usage. The only reason your bill will increase is if you add new accounts. Otherwise, it will be less than you budgeted.
Annual Usage-Based Billing
For customers that prefer to pay annually, we will estimate the yearly cost but only charge for actual usage each month. Any unused amount will roll forward each month and the remaining balance will be credited to the following year. A monthly receipt will itemize the costs and show the remaining balance.
While all customers will see a reduction in their costs, the customers that could benefit the most are:
We hope that the COVID-19 crisis is a temporary one. We also hope that these changes will help simplify security and save money for our customers. Even after this crisis, however, we know that businesses will continue to face other uncertainties and hope this plan will offer the flexibility to respond.