Avanan now introduces the ability to fully customize the sender details of training notifications.

End users receive notifications about assigned training modules and alerts when they fail simulated phishing tests. These notifications are critical for engagement, and organizations can now adjust the sender’s Friendly From address, From address, and Reply-to address to better align with internal communication standards.

This enhancement allows security teams to deliver a more consistent user experience, reduce confusion among employees, and ensure higher trust in awareness training messages. It also enables organizations to centralize responses by directing replies to the appropriate mailbox, helping security and training managers streamline communication. Importantly, this customization applies only to training notifications - the sender of simulated phishing emails remains automatically generated via GenAI to best mimic real-world phishing attempts.

To configure the sender, navigate to Security Training -> Policy -> Global Setting and expand Custom Notification Sender.